E-Waste Recycling, Data Destruction
& ITAD — Complete FAQ
Getting Started for Businesses: E-waste Recycling, Data Destruction & ITAD
The difference between e-waste recycling and ITAD is the manner in which the disposable is
handled. E-waste recycling is the fast but
responsible removal and processing of
electronics, with data handling being optional.
On the other hand, ITAD (IT Asset Disposition) is focused
on policies, processes and
compliance with certification for regulated retirement of business hardware. This includes
formal NIST 800-88 wipes or shredding of IT assets, serial capture, chain-of-custody, and
provision of Certificates plus, value recovery on reusable assets.
Yes, Hummingbird provides services to both small and midsized businesses quick pickups, and
simple documentation. We offer ITAD services for Enterprises, this includes pick up and
inventory recycling with audit-ready proof, multi-site routing, strict chain-of-custody, and
reporting.
Yes, we have
testimonials a list of clients that
support our expertise and
professionalism.
Commercial is our focus. We do however, accept home/sole-prop equipment if it is a part of a
business engagement. Commercial Disposal and Residential Disposal pages for details.
Hummingbird does not require a detailed inventory unless it is available. We can pick up
with just photos and rough counts or estimates. If you have a spreadsheet, we’ll ingest it.
Our tech experts can tag/serialize on site and return a clean asset list in your evidence
pack.
Our tech experts can help identify the best option. We recommend NIST 800-88 wipe if you
intend to reuse/resale to offset cost. For highest security or witness requirements, choose
on-site shredding. We can also split the load by sensitivity.
Services & Methods (Wipe, Shred, Recycle, Liquidate)
NIST 800-88 is the U.S. guideline for secure data sanitization. There are two ways to
implement this data sanitization. The first is Clear/Purge, where we offer a software or
cryptographic erase with verification. The second is Destroy, where we will offer physical
destruction (e.g., shredding) of the device.
Yes. Options: in-person witness, live video, or recorded video linked to your Certificate of
Destruction (CoD).
Any device that fails a wipe will be escalated to destruction in the same job. The final log
will show pass/fail and final method per serial.
Data destruction is the process of destroying sensitive data stored in hard drives
and
similar media devices. Whether through software or physical destruction, this service can be
carried out on the premises of the client which is why it is called onsite data destruction.
Due to the nature of information, industry requirements, and the law, companies can’t afford
even a thin chance of theft, security breach, or its unauthorized access. Onsite data
destruction is ideal for such situations because the service is provided on the premises and
conducted safely in front of the authorized staff. Moreover, onsite data destruction service
providers like Hummingbird International bring high-end equipment with them which are NSA
compliant and used according to the NIST 800-88 standard. The equipment shreds hard drives
and storage devices to tiny pieces, and even dispose the materials for recycling at a safe
location. Instead of sending storage media and hard drives to a far away facility, you get
peace of mind and watch your data destroyed completely with no chance of recoverability.
Yes. We shred at your dock so that the secure drives never leave custody. Off-site
data
destruction is available with sealed bins, tracked transfer, and signed handoffs.
Yes. We frequently wipe reusable assets and shred high-risk media in the same route offering
one consolidated evidence pack.
Yes.
IT Asset Liquidation can offset or
eliminate program costs for eligible laptops,
workstations, and servers.
All three are methods of data destruction but they are different in nature. Data erasure
involves the use of software for wiping out data from hard drives and making it unreadable.
This method is ideal for those who want to reuse their drives but are looking for a way to
completely erase all data before its next use. However, sometimes traces of sensitive data
may be recoverable. Hard drive shredding refers to the physical data destruction including
drilling and shredding of hard drives to tiny pieces. They render storage devices
irrecoverable, that’s why it is the most secure way for data destruction and compliant with
industry standards.
When data is destroyed via software and/or physical methods according to the NSA, NIST
800-88 guidelines, DoD and similar regulations, the professional vendors like Hummingbird
International are required to issue a serialized certification and audit report of the
devices destroyed according to their serial numbers. The document also outlines the method,
compliance and safe environment in which destruction was carried out for a particular
device. This is an important part of a responsible and professional data destruction process
because it demonstrates compliance and in case of a legal situation, the customer can show
proof of data destruction.
NSA-approved equipment are machines which are designed according to strict standards for the
purpose of complete drive destruction. They are made shredding hard drives and storage media
devices to tiny pieces rendering them into e-waste materials—no trace of data can be
recovered after a device goes through NSA-compliant equipment. This is required for handling
and destruction of compliant data, classified government agency information, financial data,
etc.
Some of the most important industry standards and compliance when dealing with data
destruction include: DoD, NSA, NAID, NIST 800-88 Compliant. They help clients identify
authentic, reliable and trustable data destruction service providers who follow them.
After hard drives and storage devices go through data destruction, the shredded materials
must be disposed of to a safe location because they are bio hazards. For this purpose, they
are sent to e-waste recyclers like Hummingbird International which specializes in safe and
eco-friendly IT asset disposal.
Of course! You can reach out to one of our consultants to schedule onsite data destruction
services according to the frequency you require. We’ll take care of the data destruction
equipment, resources, and disposal of destroyed materials.
Our company has been in the business of e-waste recycling and awarded R2 V3, ISO 9001, ISO
14001 and ISO 45001 certification for our high standards of compliance. We understand the
importance of safe IT asset disposal and recycling.
Data destruction is an add-on service
that we offer to customers who consider safe handling of sensitive data a priority with
minimal chance of security breach. Onsite data destruction makes sense because you get peace
of mind, security, and assurance your data is destroyed completely right before the eyes of
your authorized staff. Your data can’t be recovered after it goes through our onsite data
destruction and recycling process.
Compliance & Standards (Regulatory & Certifications)
For data we offer NIST 800-88 processes with an optional NAID AAA alignment while for
downstream we offer R2v3, with ISO 14001/9001 at the facility level.
While we do not have HIPAA or SOC 2 compliance the methods we use are compliant. We map our
process to your policy. Typical outputs: CoD, serial logs, chain-of-custody, site access
rules, and optional photo/time stamps. Your compliance, IT security and audit teams will
have all documentation needed.
Yes. We can show samples of Certificates, serial log, chain-of-custody samples. We also
share COI and access protocols upon request.
As a processor under your instructions, we minimize personal data in logs and provide an
evidence pack suitable for audits. Supporting all GDPR/CCPA requirements.
We use R2v3-certified partners and maintain documentation on audits, downstream vendors, and
no-landfill policies for covered materials.
Chain-of-Custody & Proof (Evidence Pack)
An evidence pack: Certificate of Destruction (CoD), serial-number logs (including wipe
pass/fail), and signed chain-of-custody at each handoff. Optional: photo/time stamps and
video witness attachments.
Typically 1-5 business days; same-day available for urgent jobs depending on the inventory.
Yes. We capture device and media serials and tie them to the method, time, and location in
your final packet.
Yes — assets under legal hold are isolated, labeled, and included in the logs
with clear status trail and disposition notes.
Security & Privacy (Controls & Risk)
Sealed, serialized bins, tamper-evident controls, GPS-tracked transfer, and signed handoffs.
Media is destroyed on receipt; CoD references bin/serials.
Yes. We provide COI, follow badging/escort rules, adhere to no-photo policies, and abide by
dock/load windows.
No. Due to compliance and security reasons once
our process sanitizes or destroys data our
logs store device/media identifiers and method details, not the actual data.
Logistics & Scheduling (Coverage, Windows, Access)
Our service areas are nationwide with same-week windows in most metros. We offer after-hours
available. Check our nationwide locations and state pages for
details.
We need you to call us or fill the contact form with your ZIP, contact, site
access rules,
rough counts or photos, preferred window, and data method (or “not sure”).
Yes, our tech experts can coordinate Reverse Logistics & Nationwide Pick up for
routed plans,
site-level windows, and roll-up reporting.
Yes. We stage carts/bins, follow floor protection and quiet-hours rules, and coordinate with
facilities and security.
Pricing & Eligibility (Costs, Free Pick up, Credits)
Most often than not, yes with qualifying volume + item mix + route. If fees apply (e.g.,
long-haul, low volume, certain monitors), we tell you upfront.
Yes. Remarketing of eligible assets can reduce or eliminate net cost. See
IT Asset
Liquidation
Yes. With inventory details (or photos + counts), we provide clear, fixed quotes for
services and transport.
For standard routes, no; for custom after-hours, secure sites, or very large programs, we
may set milestone-based terms, however, we can tell you upfront if that is required.
IT Asset Types & Media Condition (What We Take)
We
liquidate or recycle common business electronics: laptops, desktops/AIO, monitors
,
servers, networking, POS, phones/tablets, hard drives/SSD, printers/scanners,
cables/peripherals.
These may need volume minimums or fees. Send photos; we’ll confirm. Some hazmat items (e.g.,
loose lithium batteries) require special handling/boxing.
Yes. Some models incur commodity fees; we disclose that before pick up.
Yes. We can scan tags, remove BIOS/MDM where permitted, and document in the final logs.
Environmental & ESG (Sustainability & Reporting)
Yes. We can report reuse vs. recycle, commodity outcomes via R2v3 partners, and optional
impact summaries for ESG.
No. We route materials through certified downstreams and follow no-landfill policies for
covered streams.
Yes. We remove labels/marks and apply de-branding for resale or recycling as requested.
Multi-Site & Reverse Logistics (Rollouts, Closures, Relocations)
We offer nationwide service and can build a routed schedule that will have
coordinated local
access rules to deliver a roll-up report for Finance/Compliance.
As experts in commercial e-waste recycling and ITAD we
have certified standard SOPs that
include sealed media bins, tracking, and site-level CoC roll into a single evidence pack.
Yes. As long as the inventory is clear, you flag any constraints at scoping, we will align
resources and pricing to offer a schedule at your convenience.
Data Center & Edge Sites (Decommissioning & High-Risk Media)
Yes, we offer data center decommissioning
that includes rack de-install, media
sanitization/destruction, chain-of-custody, asset reconciliation, and value recovery.
Yes, with certifications and audit compliance we
support tapes/LTO, rotational media, SSD
modules, and removable flash devices that we then wipe or destroy with serial logs.
Yes. We run multi-site programs across branches with minimal disruption.
Industry-Specific (Healthcare, Finance, Government, Education, Tech)
As a processor we do not require HIPAA compliance but we do have the certifications and
compliance security to apply policy-aligned destruction (wipe or shred), maintain
chain-of-custody, and issue CoD/serial logs. We follow site rules for PHI handling and
access control. Making the process HIPAA compliant and supporting the
health industry rules
for data and device destruction.
Yes, for the financial industry we provide CoD,
serial logs tied to accounts/locations, and
CoC. These will align with your records retention and policy mapping, providing GLBA/SOX
compliance which your auditors require for secure data destruction.
Yes, for the government sector we can not only
provide COI, but we also adhere to
access/escort rules, and follow no-photo/no-network policies; ask about contract vehicles if
applicable.
Yes, for the education industry we coordinate
semester-end programs, cart staging, classroom
pickups, and bulk media handling, with per-site documentation.
Yes, we can support the IT business industry and provide CSV
templates, webhooks, and email
confirmations; we can align to ServiceNow/Jira workflows with simple steps.See
Legal Holds, Exceptions & Risk with Documentation & Turnaround
We tag and segregate them, record their status in the serial log, and return them per your
instructions.
Yes, if flagged in SOPs. We maintain a halt protocol with named approvers.
We treat it as an exception, document in CoC, capture photos/time stamps, and escalate per
your policy.
Certificate of Destruction, serial logs (wipe pass/fail), signed chain-of-custody, and any
photos/video attached. Optional: reuse vs. recycle and value recovery summaries.
Typically 1-5 business days; same-day available for urgent cases.
PDF (human-readable) and CSV (machine-readable). We can align column headers to your ITAM or
GRC systems.
Scheduling, Access & Site Rules with Payment, Terms & Insurance
Serving sites nationwide we serve dock hours,
badging/escort rules, floor protection,
elevator access, photo restrictions, and any tools/gear constraints. We’ll plan around it.
Yes. We support after-hours and quiet-hours windows to minimize disruption.
Yes. We provide carts, bins, boxes, pallets, and seals as needed.
Standard business terms; milestone billing for large programs. COI available for
landlords/data centers.
We evaluate assets, apply resale credits, and net them against program costs. You’ll receive
a reconciliation detailing credits and fees.
For non-electronic data (e.g., paper), we offer document shredding and we can coordinate
combined pickups where available.
Request a Free Quote
Replies in 1 business day • 1,200+ pickups • 4.9 ★